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Polaris Bank/Skye Nigeria Bank Customer Contact Center

In this post, we will be revealing different medium of communicating with Polaris Bank representatives. The fact is that you can easily contact Polaris Bank representative from the comfort of your home and get them to solve your issues anytime any day.

Polaris Bank is always ready to attend to your needs. Any problems or issues you are facing, all you need to do is to use any of the media of communication stated in this article and they will help you resolve the problem within minutes.


Polaris Bank (formerly known as Skye bank due to the CBN’s pronouncement on Friday, September 21, 2018), boasts of numerous branches and ATMs scattered across the country.

Problems solved by Polaris Bank customer care number line and live Chat

Their customer service representative is always available to help resolve some issues encountered when using their products or services. Some of the problems are highlighted below:

  • Visa Card activation
  • Debit Card Request
  • Cheque Book Request
  • Account Enquires
  • General Enquires
  • Card hotlist
  • Card related complaints
  • E-service related issues
  • Others

Polaris Bank Social media contact

You can also contact one of Polaris Bank representatives on social media like Twitter and Facebook by sending them a message on their verified social media handles.

Twitter – @PolarisBankLtd

Facebook – @polarisbankltd

Polaris Bank Customer complaint and enquire Email ID

Another way you can make requests, complaints, or enquires is to use their email address. It is expected that one of their representatives will respond within a few hours. The email is available for use 24/7 without any restriction.

Email address: yescenter@polarisbanklimited.com

Polaris Bank Live chat online

If you wish to use this option, all you need to do is to click on this link; https://www.polarisbanklimited.com/2016-07-15-11-57-53/customer-service

It is advisable to execute this task using a desktop/laptop computer. Live chat is the best option for any individual who is unwilling to spend money on phone calls. But, keep in mind that you might wait for sometimes before they finally attend to you.

Polaris Bank WhatsApp chat number (Whatsapp Banking)

Polaris Bank does not have a dedicated WhatsApp chat number. However, you can choose any of the options highlighted above.

What information is needed when making a complaint?

Name and Address

Account Number

Description of your complaint

Contact details (mobile, email, telephone)

Main office address/first contact

Head office address is located at No 31, Akin Adesola Street, Victoria Island, Lagos.

Oni Olatunji

This article was written by Oni Olatunji.