Last Updated on 28 November 2024 by Naijadazz
By perusing this guide, you will find ways on how to contact Zenith bank customer care through live chat, email, phone call, etc. Zenith bank is one of the leading financial institutions in Nigeria and boasts of millions of customers who execute transactions on a daily basis.
Expectedly, these customers face myriads of issues at times. They sometimes need to urgently fix this issue. Due to the advancement of technology, you don’t have to visit the banks before you can solve these challenges as it can be fixed by utilizing the different medium available.
Problems solved by Zenith Bank Customer Care Number Line and Live Chat
There are numerous challenges addressed by contacting Zenith Bank Customer Service and some of these challenges are highlighted below:
- POS/Web Dispute
- Careers & Job Vacancies
- General Enquiry
- Account balance enquiry
- Online Banking
- ATM Bank blocking
- Mobile banking
- Products & Services
- Account bank statement request through email
- Enquires about ATM locations/branches
- Others
Zenith bank Social media contact
If you are a social media enthusiast, I suggest that you consider this option as it is cheaper compared to contacting them via phone calls. They are active on both twitter and Facebook.
- Twitter – contact them on @ZenithBank
- Facebook – contact them on @ZenithBank
Zenith Bank Customer complaint Email ID
Zenith Bank has several dedicated emails in which you can send your complaints and messages. The emails are highlighted below:
General Enquiries: [email protected]
Account opening: [email protected]
Internet Banking: [email protected]
Zenith bank Live chat online
Chatting with a bank representative of Zenith is now easier as it can be done through their live chat. All you need to do is to click this link; https://www.zenithbank.com/customer-service/
Note that their online representative is available 24/7.
Zenith bank WhatsApp chat number (Whatsapp Banking)
As at now, Zenith bank does not have a dedicated WhatsApp chat number. However, you can communicate with them via the various medium stated above. Or via ZenithDirect 234-1-2787000.
What information is needed when making a complaint?
- Your contact information and name
- Your nature of engagement with the bank i.e. Customer or Non-customer
- Name or description of service/products you want to discuss
- Problem encountered with the said services/products
- Remedy requested
- Copies of any documents which support the claim
Main office address/first contact
Head office address is located at Plot 84/87, Ajose Adeogun, Victoria Island, Eti Osa, Lagos. You can also visit any of their 500 branches scattered all over the country.
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